No.TypeItemContentTimeFrequencyDeliveryResult
1Technical consultationtechnical confirmation of integrated system or equipment

1.Providing design solution and designing PID AND 3D drawings according to customers' requirment;

2.Upgrading the old equipment,ensuring the equipment meet the requirements of GMP or FDA.

3.Customized design accorded with users' equipment based on  users' site condition

7*24HAccording to users' requirementon sitePID /3D drawings and URS documents
2Installation and debugging  installation and debugging of integrated system or equipment

1.Placing equipment at the appointed site as to customer's requirement

2.Accurate installation of equipment pipelines, circuits and electrical components according to 3D construction drawings.

3.I/0 point test of equipment and software test to ensure that all processes meet the requirements.

4.Conduct equipment training for user operators after verification.

7*24HAccording to users' requirementon siteproduct instructions《产品使用说明》
3equipment verificationProcess validation of integrated systems or equipment

1.Provide the corresponding FAT,SAT,IQ,0Q,DQ,PQ verification documents according to the field equipment;

2.verify FAT,SAT,IQ.OQ.DQ,PQ, etc.with user and ensure that the verification data meet the requirements.

7*24HAccording to users' requirementon siteall verification documents during validation process
4system upgradingSystem upgrades of integrated systems or equipment

1.upgrading the equipment process or operations according to users' requirement;

2.debug or verify the euqipment after upgrading to ensure the upgraded process meet the requirement.

7*24HAccording to users' requirementon siteservice sheet & project acceptance report
5operation & maintenanceoperation and maintenance of integrated systems or equipment

1.providing professional operation and maintenance service.

2.a complete maintenance record system to ensure the traceability of all maintenance records.

7*24H用户提出需求时on sitemaintenance records

7 stations nationwide

Remote deployment of 20 engineers

5x8h

Onsite、7x24h

Oncall after-sale service