| No. | Type | Item | Content | Time | Frequency | Delivery | Result |
|---|---|---|---|---|---|---|---|
| 1 | Technical consultation | technical confirmation of integrated system or equipment | 1.Providing design solution and designing PID AND 3D drawings according to customers' requirment; 2.Upgrading the old equipment,ensuring the equipment meet the requirements of GMP or FDA. 3.Customized design accorded with users' equipment based on users' site condition | 7*24H | According to users' requirement | on site | PID /3D drawings and URS documents |
| 2 | Installation and debugging | installation and debugging of integrated system or equipment | 1.Placing equipment at the appointed site as to customer's requirement 2.Accurate installation of equipment pipelines, circuits and electrical components according to 3D construction drawings. 3.I/0 point test of equipment and software test to ensure that all processes meet the requirements. 4.Conduct equipment training for user operators after verification. | 7*24H | According to users' requirement | on site | product instructions《产品使用说明》 |
| 3 | equipment verification | Process validation of integrated systems or equipment | 1.Provide the corresponding FAT,SAT,IQ,0Q,DQ,PQ verification documents according to the field equipment; 2.verify FAT,SAT,IQ.OQ.DQ,PQ, etc.with user and ensure that the verification data meet the requirements. | 7*24H | According to users' requirement | on site | all verification documents during validation process |
| 4 | system upgrading | System upgrades of integrated systems or equipment | 1.upgrading the equipment process or operations according to users' requirement; 2.debug or verify the euqipment after upgrading to ensure the upgraded process meet the requirement. | 7*24H | According to users' requirement | on site | service sheet & project acceptance report |
| 5 | operation & maintenance | operation and maintenance of integrated systems or equipment | 1.providing professional operation and maintenance service. 2.a complete maintenance record system to ensure the traceability of all maintenance records. | 7*24H | 用户提出需求时 | on site | maintenance records |

PostCode:430074
Email: whhfzx@163.com
Address:No. 101, Gaoke Park 2 Road, East Lake New Technology Development Zone, Wuhan